Good place with free parking, a fitness center, and a nice indoor pool. The staff were helpful when I lost my ring during my first stay. I highly recommend this hotel for a relaxing trip.

Clean and modern facilities.

I was really frustrated with our stay. The jacuzzi, which was a major draw for us, was out of order on both visits, and no one bothered to inform us. The breakfast was lackluster, which definitely didn't justify the high prices in Shelby.

great park views and nearby attractions make it a perfect stay

During our stay, we loved that the hotel was just a short walk from Champions Park and the Marias Museum of History and Art, which made our city strolls even more enjoyable. alongside the comfort of our oversized king suite with a hot tub and generous complimentary breakfast, it truly felt like a wonderful getaway.

Like it or leave it? here’s my verdict

The breakfast was excellent with many choices, and the staff were friendly and helpful. Our spacious room was immaculate, enhancing our overall comfort during our stay.

Check-in was a bit awkward due to mix-ups with reservations, which caused considerable stress. The elevator was also notably slow, making it inconvenient during busy times.

nice stay , but some room for improvement

Our room was very clean , which is great when you're traveling. The hotel's decor felt fresh and inviting , creating a comfortable atmosphere. Exploring the charming town was a highlight , and the breakfast staff provided excellent recommendations for local dining options.

The breakfast selection was standard , lacking unique items.

I loved how friendly and helpful the front desk staff was. They even gave my dog a treat bag upon check-in! The breakfast had plenty of options, which made mornings easy. The king bed felt great, and the room was clean and spacious. The shower, though, had some issues. The water pressure barely worked, and switching from tub to shower mode was a struggle. I also noticed the pool was cold, while the hot tub felt like a better temperature. The location was a plus, right next to the train tracks, perfect for my kids who love trains, but it might bother others due to potential noise. Overall, a decent stay but room for improvement on amenities.

We had a great stay with our babies! The staff was incredibly friendly and accommodating, making our time enjoyable. The room was spacious and very clean, which made it comfortable for our family. The breakfast options were fantastic, keeping everyone satisfied each morning.

My kids wished for a larger pool area to play in.

The Best Western offered a welcoming atmosphere with complimentary cookies at check-in. The room was well-maintained and featured a king-sized bed, a 40-inch TV, and high-speed internet access. The amenities included a fitness center and a hot breakfast with a variety of choices like eggs, bacon, and pastries, making it ideal for business travelers.

No notable negative aspects encountered during the stay.

The stay was fantastic, especially after a long drive. The variety in breakfast options was a highlight, offering plenty to choose from like scrambled eggs and pastries. The room was spacious and well-maintained, with a comfortable king-sized bed that made for a great night’s sleep. Although the elevator was a bit slow and dining options in the area were limited, the welcoming atmosphere and solid amenities made up for it.

The Best Western Shelby Inn & Suites was a fantastic stop on our journey. The room was spacious and well-maintained, featuring a comfortable king-sized bed and a nice-sized TV for evening relaxation. The breakfast options were delicious and included a great variety, such as scrambled eggs and pastries.

No negative experiences worth mentioning.

exceptional stay with friendly staff and a clean room, breakfast made it easy to hit the road

Clean room, great staff.